Car Insurance Claim Management in Melbourne
Staying safe on the road is important. You can ensure this by performing regular maintenance and staying alert behind the wheel. However, certain situations can catch you off-guard, like a not-at-fault accident, for example. So, it pays to be prepared on how to react in such circumstances.
Melbourne Not At Fault Repairs is a leading provider of auto insurance claim management in Melbourne. Since you’re not at fault, we’ll help you press a claim for expenses. Before proceeding further, there are a few things you need. Firstly, document the damage caused by the accident. Then, you should collect the at-fault driver’s name, contact, licence number, plate, and insurance details. It’s also advisable to get the contact information of eyewitnesses for future reference. These steps will help you with car accident insurance claims.
If the responsible driver doesn’t have insurance, you should still collect their information. Get contact details, address and photos of the accident along with a copy of the police report. These will show your insurer that you were not at fault and sort out the car insurance repairs. If that’s the case, the insurance provider generally covers the expenses.
How to Manage Your Car Insurance Claim in Melbourne
To be eligible for such coverage, it must be included in your policy. Even then, you should contact the insurance provider immediately after an accident since certain policies have deadlines for submitting claims.
So, “What is the process of claiming car insurance”, you ask? Well, Melbourne Not At Fault Repairs can help with that. Here’s what you need to do for car insurance with claims after a crash:
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Collect Information
It is important to gather the following after an accident:
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Name, phone number, address of the driver at fault
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Photograph of their licence
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Insurance details
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Make, model, and colour of their vehicle
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Location, time, and day of the accident
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Description of the incident
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Police report number
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Contact details of eye-witnesses
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Check Your Policy
Review your insurance policy to find out what is covered. This will determine the type of car accident insurance claims available to you. Some policies only handle third-party damage while others cover damage for both you and the other person’s vehicle. Thus, going through the details will help you understand what can be claimed and the limitations if there are any.
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Excess Payment
Sometimes, you might have to pay an extra amount as a prerequisite for claiming your car insurance for repairs. Regardless of whether or not you are at fault, this applies to all vehicle claims. On the other hand, your insurer might eliminate the excess solely based on their decision.
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Filing an Application
There are several ways to register car insurance with claims—via apps, an online portal, calling the provider, or visiting them in person. Once that’s done, the provider will analyse the claim to confirm who is at fault. There are two key reasons for contacting the insurer when it comes to car accident insurance claims. Firstly, some policies may impose a time limit, and secondly, you might have immediate benefits available, like access to a replacement vehicle or an emergency accommodation.
We Claim Your Car Insurance Like a Pro
Filing auto accident claims can be a stressful experience. It’s not an easy task figuring out how best to proceed. Here’s where Melbourne Not At Fault Repairs steps in. Our expert insurance claim management will sort everything out, keeping your interests in mind.
So, if you require assistance with car insurance repairs in Melbourne, contact us today. We’ll get the claim processed quickly and have you back on the road at the earliest. Call us on 1800 343 146 or drop us an email at info@melbournenotatfaultrepairs.com.au for more information.
FAQs
Yes, you are eligible if your vehicle has the right policy. The insurance company will take care of repair expenses if you can prove that you’re not responsible. Call us to find out more about your eligibility.
Contact your insurer to file a claim. Remember that certain policies may have a time limit, so it’s wise not to wait around. Also, remember to collect all the necessary data related to the accident.
It is a good idea to get legal advice on whether or not the accident was your fault. Even if you’re partially at fault, you can still obtain compensation from the other driver’s insurance company. Get in touch with us to know more.
If you are 100% responsible for the crash, you can’t make a claim. However, if you were partly to blame, you might still be eligible. This situation is referred to as split liability or contributory negligence.
You must contact the insurer immediately to process your claim since the time limit varies. If there is any difficulty attaining the claim, an expert can help. To get a better idea of how long it takes, contact our support team today.
The time taken to receive a car insurance claim is based on the following factors:
- Degree of damage
- Time taken for the insurer to respond
- Confirmation of who is at fault